Privacy Policy

At Malabar Mart / Easows Spicespedia UK Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep it secure. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following personal data when you use our website, place an order, or interact with us:

• Name and title

• Address details (door number, street, postcode, city/town)

• Contact information (email address, phone number)

• Demographic details such as postcode, preferences, and interests

• Order history and payment method details (we never store full card information)

• Website usage data, such as browsing activity and preferences

• Information provided through surveys, offers, or customer enquiries

2. How We Use Your Data

We use the data collected to provide and improve our services, including:

• Processing and delivering your orders

• Maintaining internal business records

• Improving our products, services, and website

• Customising your shopping experience

• Responding to customer enquiries or complaints

• Sending promotional emails, offers, or updates (only if you opt-in)

• Contacting you for feedback or market research

• Detecting and preventing fraud or misuse of our services

3. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device when you browse our website. They help us remember your preferences and improve your shopping experience.

How We Use Cookies

We use cookies to:

• Analyse website traffic through tools like Google Analytics

• Identify whether you are signed in to your account

• Store your preferences for future visits

• Test different versions of website content for improvements

• Provide personalised offers and marketing

• Recognise returning visitors

Cookies do not give us access to your computer or any personal information you have not chosen to share.

Managing Cookies

• You can control or disable cookies in your browser settings. However, please note that some features (such as your shopping basket or account access) may not function without cookies.

• To learn more about cookies, visit www.allaboutcookies.org.

Third-Party Cookies

We may allow trusted third parties (such as Google, Facebook, and Bing Ads) to place cookies for advertising, analytics, and performance tracking. These help us deliver relevant promotions and measure effectiveness.

You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

4. Data Security

We take your data security seriously. To protect your information, we implement:

• Strong physical and electronic safeguards

• Secure encryption during payment transactions

• Access restrictions to personal data

We do not store or have access to your credit/debit card details. All payments are processed securely through our payment provider.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties.
We may share your data only with:

• Delivery and courier partners (for fulfilling your order)

• Service providers who help us operate our business (e.g., IT, analytics, or payment processors)

• Legal authorities, if required by law

6. Your Rights

Under UK GDPR, you have the following rights:

• The right to access the personal data we hold about you

• The right to request corrections or updates

• The right to request deletion of your data (where legally possible)

• The right to restrict or object to data processing

• The right to withdraw consent for marketing communications

• The right to data portability

To exercise any of these rights, please contact us at info@malabarmart.co.uk.

7. Links to Other Websites

Our website may contain links to third-party websites. Please note we are not responsible for their privacy policies or practices. We encourage you to read their policies before submitting personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Please check back regularly to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Data Protection Officer
Easows Spicespedia UK Ltd
📧 Email: admin@malabarmart.co.uk
📍 Address: Malabar Mart Wrexham, Unit12, Wrexham Butchers Market, 10High Street, Wrexham, Wales, UK, LL13 8HP